how effcient are heat pumps for commercial businesses infographic

How Efficient are Heat Pumps for Commercial Businesses?

When well-maintained and functioning correctly, heat pumps in commercial buildings are highly efficient. However, the exact proficiency of a heat pump depends on the existing insulation in a building, the size and type of the heat pump itself, and the regularity of its upkeep. Each factor will inhibit the heat pump’s ability to work effectively, so it’s essential to consider every angle when choosing a system for installation.

How Do Heat Pumps in Commercial Buildings Work?

Commercial heat pumps use refrigeration cycles, similarly to an air conditioner. However, the function can also be reversed to warm a building as well as cool it. 

  1. The heat pump extracts thermal energy from the air, ground, or body of water.
  2. A liquid refrigerant inside the pump converts the thermal energy into gas.
  3. A compressor then increases the pressure of the gas, significantly raising its temperature. 
  4. Lastly, the heat is expelled into the indoor air or water-based heating system for circulation.

How is the Efficiency of Commercial Heat Pumps Measured?

The Coefficient of Performance (COP) measures the efficiency of a commercial heat pump. Because heat pumps work only by moving heat around, they have the potential to transfer more energy than they consume. Conversely, traditional heating systems generate heat, meaning they can only output the volume of energy equal to the input. 

The calculation for the COP of a heat pump uses this simple formula:

COP = Heat Output (kW) ÷ Energy Input (kW)

A heat meter calculates the heat output, measuring the flow rate and water temperature difference when it enters and exits the system. Similarly, an electricity meter calculates the energy input.

What Factors Affect the COP of Heat Pumps in Commercial Buildings?

  • Temperature Difference

A commercial heat pump’s efficiency depends on the difference between the source temperature (eg, the outdoor air) and the temperature you are trying to get the room to. The colder a room is, the more intensely the heat pump must work to achieve your desired temperature, significantly lowering its COP.

  • The Type of System You Have Installed

Ground-source heat pumps generally have a higher COP due to the consistency of the ground temperature year-round. Air climates fluctuate significantly with seasonal changes, which heat pumps work overtime to counteract. So, ground-source heat pumps are usually more stable and constant than air-source alternatives.

  • The Regularity of the Heat Pump’s Maintenance

Commercial heat pumps require routine maintenance to sustain their COP (Coefficient of Performance). Any issue that restricts heat exchange forces the system to work harder. This results in higher electricity consumption to deliver the same output.

The most important maintenance tasks are cleaning the heat exchanger coils (indoor and outdoor) and filters. These are simple jobs but essential for keeping the heat pump running efficiently.

It is also important to check the on/off temperatures across the heat exchangers. This provides valuable information about the refrigerant charge. If the refrigerant level is incorrect, the system’s performance and energy efficiency will drop. As a result, the heat pump may use more energy and run for longer periods to achieve the desired output.

Other essential checks include the fans, motors, thermostats, and sensors. A thermostat or sensor that is out of calibration can cause the system to deliver incorrect readings. This leads to poor performance, higher energy usage and unnecessary strain on the heat pump.

Why do Commercial Heat Pump Coils and Filters Have to be Regularly Cleaned?

While in heating mode, the coil struggles to absorb heat from the air. And when in cooling mode, the coil can not release heat effectively. Similarly, the filters accumulate dirt, dust, and debris over time, causing an insulating barrier and interfering with the heat transfer rate.

How do Refrigerant Levels Affect the COP of a Commercial Heat Pump? 

Heat pumps use a precise amount of refrigerant, which allows them to function optimally. Unidentified leaks can cause the system’s pressures and temperatures to fall out of the optimum range. Additionally, the compressor has to work harder to circulate the insufficient refrigerant levels, substantially reducing heat transfer capacity.

How Often Should the Components of a Commercial Heat Pump be Inspected and Calibrated? 

You should have the components of a commercial heat pump inspected and calibrated biannually. However, depending on the demands of your operations, more frequent maintenance appointments might be necessary. You should employ a certified contractor once a year to recalibrate the thermostats, controls, coils, refrigerant levels, electrical connections, and moving parts. However, filters should be cleaned and replaced every 1-4 months, more regularly in high-traffic areas.

COP vs. SCOP for Commercial Heat Pumps

COP is the instantaneous measure of efficiency, and SCOP is a long-term efficiency measure over an entire heating season. For businesses, SCOP can measure the extended efficacy of a commercial heat pump system, accounting for a range of variables, including:

  • Fluctuating outdoor temperatures and how the commercial heat pump’s efficiency changes with seasonal shifts.
  • Partial load performance factors how efficiently the heat pump operates when it is not running at full capacity.
  • Defrost cycles to calculate the energy consumed in cold weather.

The calculation for the SCOP of a heat pump uses this simple formula:

SCOP = Total Energy Input During Season (kWh) ÷ Total Heat Output During Season (kWh)

SCOP provides a more reliable basis for comparing heat pump models and calculating your return on investment.

How Does Building Insulation Affect the Efficiency of Commercial Heat Pumps?

Well-placed building insulation minimises heat loss in the winter and keeps heat out in the summer, significantly benefiting the efficiency of your commercial heat pump. A poorly insulated building allows warmth to escape quickly, forcing the heat pump to run at higher speeds more frequently for the same heat output. Proper insulation could even allow you to purchase a smaller system with lower running costs, which may offer a higher return on investment long-term.

The key areas of your building’s envelope to focus insulation improvement on are:

  • Walls
  • Roof and Ceilings
  • Windows and Doors
  • Floors

Commercial Heat Pump Installation With Chillaire

Chillaire specialises in the supply, installation, and maintenance of air conditioning and heating systems. We offer our services to businesses and facilities across the Midlands, Leicestershire, Staffordshire, Northamptonshire, Oxfordshire and Worcestershire areas. In addition to our own directly employed engineers, we also employ trusted remote contractors in Wales to ensure our clients are serviced nationwide who vetted annually and supervised by Chillaire Ltd managers.

 With over 30 years of experience and 2,000 clients in England and Wales, you can be confident we can help you.

Our expert engineers are accredited with City Guilds, CHAS, CITB Construction Skills, and SafeContractor, and offer 24-hour servicing and repairs. Our relationships with key suppliers have earned us strong partnerships with major HVAC equipment brands, so we can offer manufacturer-guided services.

Get in touch if you have any questions about our services or products. We’ll be happy to help.

5 benefits of air source heat pumps heading graphic

5 Benefits of Air Source Heat Pumps

With the rise of environmentally friendly heating options, air source heat pumps are becoming more common for industrial application. Their sustainability and energy efficiency makes them a popular choice for heating solutions in commercial properties. 

Within this article, we will discuss five benefits of air source heat pumps and how Chillaire can help with your heating requirements.

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Graphic for how to choose the right commercial heating systemHow to Choose the Right Commercial Heating System

Choosing the right commercial heating system can be key in helping your business. Whether you are looking to keep your customers warm in the winter or maintain a consistent temperature throughout your office, it is important to choose a heating system that will benefit your business.

Here at Chillaire, we have decades of experience supplying, installing and maintaining commercial and industrial heating systems across Coventry and the Midlands.

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What is an Air Source Heat Pump?

Air source heat pumps are a new type of low-carbon heating system that transfers heat from the outside air (ambient air) into water which is then used through a HVAC plant to heat your building They are becoming more and more popular in homes / commercial premises / retails premises and some industrial applications due to their energy efficiency and economic benefits.

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heat pump vs gas boiler

Heat Pump vs Gas Boiler: Which is Better for Your Business?

The heat pump vs gas boiler debate has grown significantly in recent years, especially with rising energy costs, updated UK regulations and the industry-wide shift toward low-carbon heating. Both systems can provide heating and hot water, but they operate very differently and each suits different types of properties.

In this updated guide, the team at Chillaire breaks down the differences, benefits, costs and suitability of heat pumps and gas boilers so you can make the best choice for your home or business.

Heat Pump vs Gas Boiler: Key Differences at a Glance

Feature Heat Pump Gas Boiler
Energy Source Electricity (absorbs heat from air/ground) Natural gas
Typical Flow Temperature 35–55°C 65–75°C
Efficiency (SCOP/ErP) 300–400% efficient 85–94% efficient
Carbon Emissions Very low High
Best For Well-insulated homes, new builds, properties upgrading heating Older homes, properties needing high heat output quickly
Upfront Cost High Low–medium
Running Costs Can be lower than gas with good insulation and controls Varies with gas prices

How Does a Heat Pump Work?

Heat pumps use renewable ambient heat from the air or ground. The process:

  1. Heat is absorbed into a refrigerant.

  2. The refrigerant is compressed, raising its temperature.

  3. The heat is transferred into radiators, underfloor heating and hot water cylinders.

  4. The process reverses in summer for cooling (if the system supports it).

What are the Different Types of Heat Pumps?

  • Air Source Heat Pumps (ASHP) – most common, easiest to install

  • Ground Source Heat Pumps (GSHP) – higher efficiency but much more expensive

Heat pumps produce less intense heat than boilers, so they work best with:

  • Larger radiators

  • Underfloor heating

  • Well-insulated homes

How Does a Gas Boiler Work?

Gas boilers burn natural gas to rapidly heat water, which is then pumped through radiators and taps. They produce high-temperature heat quickly, making them well-suited to older or less efficient homes.

Types include:

  • Combi boilers

  • System boilers

  • Regular boilers

Are Heat Pumps Better Than Gas Boilers?

Heat pumps work best when:

  • The home is well insulated

  • You have underfloor heating or oversized radiators

  • You want a low-carbon heating system

  • You can access government grants

Gas boilers work best when:

  • The property is older or poorly insulated

  • You need high-temperature heating quickly

  • You want a lower upfront cost

  • You prefer a familiar, traditional system

Boilers reach temperatures of 70°C+, while heat pumps operate around 35-55°C, meaning homes with small radiators or draughty rooms may struggle to retain heat with a pump unless upgrades are made.

Cost Comparison: Heat Pump vs Gas Boiler

Heat Pump Costs:

  • Air Source Heat Pump: £8,000-£16,000

  • Ground Source Heat Pump: £18,000-£27,000+

  • Higher installation costs for older buildings due to upgrades

Gas Boiler Costs

  • Typically £1,500-£3,500 depending on system type

  • Minimal changes required for most homes

Running Costs

Heat pumps can be cheaper to run than gas boilers if the property is insulated well and the system is correctly designed. They use electricity but for every 1kW of electricity they can generate 3-4kW of heat.

What are the Benefits of Heat Pumps?

1. Lower Carbon Emissions

Heat pumps are one of the cleanest heating technologies available, producing dramatically fewer emissions than gas.

2. Long-Term Running Cost Savings

Well-designed heat pump systems can significantly reduce yearly energy bills, especially in new builds or upgraded properties.

3. Government Grants & Support

While incentives change over time, schemes like the Boiler Upgrade Scheme (BUS) have provided thousands of pounds toward installation. There are also commercial incentives for businesses transitioning to low-carbon heating.

4. Long Lifespan

Heat pumps often last 20-25 years, compared to around 10-15 years for gas boilers.

5. Can Provide Cooling

Some air source heat pump systems offer cooling during summer, giving you heating and air conditioning in one.

What are the Benefits of Gas Boilers?

1. Lower Upfront Cost

The biggest advantage of gas boilers is affordability. Installation costs are significantly lower than heat pumps.

2. Works Well in Older Homes

Boilers deliver higher-temperature heat, making them ideal for:

  • Older properties

  • Stone-built homes

  • Poorly insulated buildings

3. Fast Heating Response

Radiators heat up quickly, which some homeowners prefer.

Which System Is Best for You?

The answer depends entirely on your property:

Choose a heat pump if:

  • Your home is modern, well insulated or has underfloor heating

  • You’re planning a new build or major renovation

  • You want low-carbon, energy-efficient heating

  • You want long-term bill savings

Choose a gas boiler if:

  • Your home is older or poorly insulated

  • You want the lowest upfront cost

  • You are not ready to upgrade heating distribution systems

As installers of both technologies, Chillaire can assess your property and recommend the most efficient and cost-effective solution.

Heat Pumps and Gas Boilers in Coventry & the Midlands

At Chillaire, we supply, install and maintain:

If you’re unsure which system is right for you, our expert engineers can survey your property, assess insulation levels and provide a tailored recommendation based on cost, performance and comfort.

For heat pump or gas heating installations in Coventry, Leicester and across the Midlands, contact us today for a free quote.

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