Chillaire van outside brick building

Service & Repair

We offer a 24-hour breakdown service, 7 days a week, 52 weeks a year. We also offer an out-of-hours emergency number available to our contract customers only.

24 Hour Air Conditioning Service and Repairs

All Year Round Air Conditioning Service And Repair Support

We offer an out-of-hours service available to contract customers only. During business hours, we provide air conditioning service and repair support to all contract and non-contract customers. While we value all our customers, please be aware our contracted customers may receive priority.

To get prompt support, just call our service department and report your fault. An engineer will be sent out to assess and diagnose the problem. Our qualified engineers make every effort to resolve issues whilst onsite. However, if a specific part is required, they will quote you and organise a new appointment.

Workers operating outside on air conditioning

Emergency Response For Critical Applications

In case of an emergency in critical applications, such as computer rooms, measurement rooms, and production and manufacturing settings, we will arrange next-day delivery or expedited same-day delivery by a special courier if available. We have a strong relationship with all our suppliers and ensure the problem is swiftly resolved.

Chillaire is registered with Gas Safe, the official regulatory body responsible for overseeing gas engineers and gas-related work in the UK. All our trusted heating engineers have commercial and heating qualifications; our air conditioning engineers are CITB qualified, and certified in safe handling of refrigerants and safe disposals. They have completed F-Gas courses and are knowledgeable about current government regulations on air conditioning refrigerant leak testing.

This government legislation requires all air conditioning systems operating on HCFC or HFC refrigerant gases to be checked frequently for potential leaks. The guidelines are as follows: 

– Systems with a minimum of 3 kg refrigerant gas should be checked annually

– Systems over 30 kg checked every 6 months

– Systems over 300 kg checked quarterly

– Lastly, a gas leak detection system must continuously monitor for gas leaks

We can supply and install these early warning detection systems alongside autodial, texting, and emailing functions. Should the alarm be activated out of hours, the system will notify a 24-hour call centre.

By law, customers are responsible for conducting these checks and maintaining a record for each system. These records may be inspected by relevant authorities, such as REFCOM.

We manage and supply a variety of refrigerants, including:

R404a / R407c / R410a / R23

R417a / R134a / R407c

R437a / R507 / R422a

If your refrigerant is not listed, please reach out to see how we can help.

Additionally, we provide a refrigeration circuit conversion service, including the transformation of R22 refrigerant systems, banned in 2015, to operate with environmentally friendly approved refrigerant gases instead.

Dismantled Chillaire air ventilation units outside

Chillaire are a Daikin D1 Business Partner and an Accredited Installer with Mitsubishi Electric

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mitsubishi electric air conditioning systems accredited installer

More Accreditations / Memberships

Acreditations

Suppliers of following manufacturers / products and many more….

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Chillaire
Air Conditioning - Heating - Ventilation