We have found, that most of our competitors are abandoning the well established, air conditioning and heating manufacturers in favour of cheaper brands emerging from the far east, we have found, companies are bringing in container loads of these cheaper brands and selling them cheaply to customers, but when problems arise, we have found parts can take up to 12 weeks to be delivered and in some cases are not available at all and the customer has had to have the whole system replaced. Over the past 20 years we have seen countless brands appear on the UK market and then disappear just as fast as they arrived, that is why it is better to stick to the well established brands, they may be dearer in the short term, but they will last much longer, subject to routine maintenance and care, 5 to 10 times as longer than the cheaper brands.
Chillaire Limited has been busy negotiating extra discounts with its suppliers, to pass onto their customers, the last few years have been very difficult for everyone, customers are looking for better deals and are being careful when spending money, we are aware of this and have been speaking to all of our major suppliers.
We have negotiated a very good deal with our supplier Benson Heating for their commercial and industrial natural gas fired heating systems, ranging from floor standing warm air units, ceiling suspended and large ducted warm air units.
We have negotiated better deals with our regular air conditioning suppliers, Daikin, Hitachi UK, Fujitsu Europe, Sanyo and Mitsubishi UK. On top of these deals, for larger projects with multiple systems, we are able to go back to them for further support and they will listen to us.
It is our intention this coming year, not to sell cheap air conditioning & heating equipment, as most of our competitors are doing, but to sell quality air conditioning & heating systems, as cheap as possible!
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